TERMS and CONDITIONS -- CAKE CLASSES

 

  1. CLASS BOOKINGS, PAYMENTS and REFUNDS

    1. You can make a booking for a class using the website, over the phone or via email. Our preferred method of payment is bank transfer. Credit cards can be accepted through Paypal (2.5% surcharge applies). A place is not secure until full payment has been made and you have received a confirmation by email from Leslie’s Cakes. (If payment was made via Paypal, you will receive a separate email from PayPal confirming your payment, but this is not confirmation of a class place.) You should wait to receive an email confirmation from Leslie’s Cakes (within 48 hours of payment received) before making travel arrangements.

    2. Refunds are not available once payment has been made under any circumstances. Please check the dates and times carefully before you book. All class bookings are bound by these terms and conditions whether made online, over the phone, email or in person. If you are booking for someone else, please ensure you tell us the name and email address of the person who will be attending. Otherwise, all information will be sent to you rather than the attendee.

    3. We cannot hold class places pending payment under any circumstances.

    4. Our classes are booked on a first-come, first-served basis. A place is not secure until full payment has been made. If you have made a booking and no class place is available, Leslie’s Cakes will notify you and offer to transfer to another class or refund your payment.

    5. Substitutions for non-attendees will be accepted at our discretion. Full name and contact details need to be provided with sufficient notice before the class.

    6. Instalment payments are an option for class bookings if requested. If you pay by instalments, your place is secured once you have paid your deposit. If you later fail to make the instalments balance payment by the due date, then you will lose your deposit and any prior payments.

    7. In the unlikely event that Leslie’s Cakes has to cancel a class, a full refund will be offered. We may also offer a place on another date of the same class, or a suitable alternative if this is not a convenient date. If neither is appropriate, a full refund will be given.

    8. Class content may change and be updated as needed.

    9. Leslie’s Cakes cannot be held liable for any money spent by students, such as travel, accommodation etc. If Leslie’s Cakes has to cancel a class and you have already made travel purchases, we would only be able to refund you for the price you paid for the class. Class Cancellation insurance is widely available to buy online which would cover you for these circumstances. Leslie’s Cakes strongly advise that students arrange insurance to cover unforeseen events which may prevent them from attending their class and seek to cover any class cost or any travel and accommodation costs that have been incurred. 

    10. Our liability is limited to the cost of the class place only. To the maximum extent permissible in law, Leslie’s Cakes excludes all liability for loss (whether direct, indirect, economic or consequential loss) however incurred by the Customer, arising from any act or omission or failure by Leslie’s Cakes, its owner, employees or contractors in connection with the class.

  2. MINIMUM AGE. We do not allow children under 16 to attend the class (with the exception of special children’s classes).  A child under 16 can attend with an adult accompanying them who would also have to purchase a place on the class.

  3. ARRIVING LATE. If you arrive more than one hour late for your class, you will be unable to join the class as you will be too far behind and this would be unfair to the other students. In this instance you would lose your booking and would not be able to transfer to a later date. Please ensure plenty of time when planning your journey.

  4. TAKING PHOTOS/VIDEOS. Photography is permitted only for your personal use. We do not permit videos. We do not permit publication of tutorials based on class content.

  5. CLASS INFORMATION. All information given in courses is based on our opinion only and should not be taken as advice in any sense at all. Our opinion is nothing more than an opinion.

  6. INTELLECTUAL PROPERTY. By purchasing a class place you are welcome to copy the designs from that class for the purpose of your own cake making. If you host classes or intend to host classes, you are strictly prohibited from using the designs you learn in a Leslie’s Cakes class, whether be to advertise or to teach. Our classes are designed to improve the skill, knowledge and technique of our students, and we encourage the development of individual expression. Participation in our classes does not infer any permission to reproduce copyright designs or use the intellectual property of Leslie’s Cakes. All of our designs, lesson plans, class format, outlines, structures, photographs, teaching techniques, pre-class information, notes, and wording our website remain the property of Leslie’s Cakes and may not be reproduced as cakes that you sell or class projects that you teach. Class notes may not be reproduced, published or shared.

  7. USE OF PHOTOGRAPHS. On occasion, Leslie’s Cakes will take photographs of its classes. We reserve the right to use any photographs for our own reference, website portfolio or for display and/or promotion without compensation to you.

Tel: 01276 859475

Email: info@lesliescakes.com

Surrey, U.K.

© Leslie's Cakes 2013   |  leslie@lesliescakes.com  |  01276 859475  |  Terms and Conditions

Chobham House West, 3 Windsor Road, Chobham, Surrey GU24 8NA